Month: July 2017

5 Ways to Provide

Since shopping online implies there is no personal interaction with a sales person, many customers grow frustrated if they encounter issues with the website or an order. To make matters worse, lots of online businesses fail when it comes to customer service by offering slow, delayed responses — or not offering them at all. Poor customer service can drive customers away faster than anything else. In fact, 3 out of 5 customers have not completed a purchase due to poor service. eCommerce Customer Service Ideas Providing stellar customer service with your e-commerce business can do wonders to make your...

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5 Ways to Provide Exceptional Customer

Since shopping online implies there is no personal interaction with a sales person, many customers grow frustrated if they encounter issues with the website or an order. To make matters worse, lots of online businesses fail when it comes to customer service by offering slow, delayed responses — or not offering them at all. Poor customer service can drive customers away faster than anything else. In fact, 3 out of 5 customers have not completed a purchase due to poor service. eCommerce Customer Service Ideas Providing stellar customer service with your e-commerce business can do wonders to make your...

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5 Ways to Provide Exceptional Customer Service in eCommerce

Since shopping online implies there is no personal interaction with a sales person, many customers grow frustrated if they encounter issues with the website or an order. To make matters worse, lots of online businesses fail when it comes to customer service by offering slow, delayed responses — or not offering them at all. Poor customer service can drive customers away faster than anything else. In fact, 3 out of 5 customers have not completed a purchase due to poor service. eCommerce Customer Service Ideas Providing stellar customer service with your e-commerce business can do wonders to make your...

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